Purpose Built Student Accomodation b

Large national PBSA provider

Background

Long-term partnership, working closely with the client Property Team to deliver safer and more consistent building services.

Services

• Pre-planned maintenance
• Reactive maintenance
• Compliance services
• Minor and major project works

Challenge

Needed to improve the student experience, through reducing building services down time and improving legislative compliance across the estate.

Approach

Working with our client, we introduced a programme of major service upgrades alongside a consistent programme of compliance visits.

Achievement

64% reduction in reactive call-outs across the first year of the contract, significantly reducing service down time and positively impacting the resident experience.

100% legislative compliance across the estate.
Students in University
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